BMS Business Music System Technical Support

After-download technical and related problems

How to...

• Text to Speech (TTS) and Speech Recognition (SR)

Music and Announcements

• I can only program one start and expiration date per song.
• I would like to trigger announcements in BMS using an external trigger signal. Is it possible to use anything other than the old game port to do that?

General Support Questions

• Audio Skips when doing X (eg. Connecting to the Internet)
• BMS does not support variable bit rate (VBR) mp3
• BMS does not work when it has been started as a service
• BMS stops when I do an Update from FTP
• BMS will not run on a laptop
• I cannot access the software's Help under Windows Vista
• The computer sometimes crashes when you skip tracks

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The manual (just press F1 from within the software)
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• BMS Business Music System Forum
• None of the above answers my question. Contact Technical Support...