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Hardware Purchasing Frequently Asked Questions

Frequently Asked Questions
What credit cards do you accept?
Are other payment options available?
What is your refund policy?
What is your privacy policy?
Are discounts available for hardware purchases?
Can a special pricing offer be extended?
Are there options for larger orders?

See also:
Our full Hardware Options list
Hardware Pricing & Purchase page
Hardware Support
Hardware Ordering Support
None of the above apply (contact us)...


Q. What credit cards do you accept?

Customers may purchase hardware online using either a VISA or a MasterCard credit card.

Q. Are other payment options available?

Yes. If you do not have a VISA or Mastercard, payment can be made by international telegraphic (TT / wire) transfer to a bank account.

Q. Are discounts available for hardware purchases?

No. Our company is a software company and we do not supply the hardware products directly. We forward the order to be dispatched by the manufacturer or distributor closest to you. Because we do not manufacture the hardware, we are unable to offer volume discounts or discounts for online purchase similar to those available for our software products.

Q. Can a special pricing offer be extended?

No. Special prices apply only for the products and dates specified by our marketing section. The duration of any offer is clearly displayed on the relevant Pricing & Purchase page on our website.


Other Questions
If none of the above answers your query, please complete the following form to contact us:
  Your Email Address:
  Hardware Type:
  Hardware Part Number:
  eg. CRTRIRLC
  Support Question:
Include a clear description of the problem including what you did for the problem to arise and the steps you have already taken to attempt to resolve it.

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