The audio quality is poor

This is because of poor telephone lines in the area, or because of a poor quality telephone system.   IMS includes processing to minimise distortion.  Click on "Settings" and selected "poor" or "very bad" telephone lines.  Sometimes it is better to have soft, clear messages than loud, distorted messages.  Try reducing the level. If the problem is severe contact your telephone system supplier.

Back to IMS Telephone On-Hold Player Technical Support