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Can you recommend a modem that works well with IVM?

This is very difficult to do because of the variables involved and the speed at which hardware changes.  You need a good quality voice modem with 100% TAPI compliant drivers that suit your modem and your Windows Operating System.  We do keep a list of those recommended by our customers and this can be found at www.nch.com.au/ivm/modems.html.