Register Software

A purchased software license and registration is required to use the program after the 14-day trial period expires.

You should be able to test all the features of the program during the 14-day trial. After this you must purchase a software license (registration). This is easiest to do online with our Purchase Software web page.

After buying the software you will receive a Software Purchase email containing the full 11-digit license serial number for each license you have bought. This serial number itself does not directly register and enable the software with the attributes and features of the license class purchased. To obtain the registration and activation code for a software license you must enter the license serial number and some personal details into the Activate Software page on our website. When the Activate Software license button at the bottom of the web page is clicked, the registration and activation code will be displayed on your browser and will also be sent to the email address you entered on the Activate Software page.

The majority of our software products are licensed per installation - in other words, buying a license allows you to install one copy of the software on a single computer. The software has a designated Licensed User, and the computer that it is installed on has a specified home Location.

Our dictation software (Express Dictate, DialDictate, Palm Dictate, Pocket Dictate and Web Dictate) has a different licensing method. These programs utilize a User license, whereby each person who will be creating dictation requires his or her own personal license. Each license is associated with a specific Name and Email address and cannot be transferred to another person. With a User license, the licensed user can use any and all of our dictation programs under the same license at no additional cost, and may install the software onto as many computers as they wish.

There is also a Site license option available for both DialDictate and Web Dictate. These two programs can be located on a central server and be accessed remotely by multiple users. The Site license provides for unlimited users of a single installation of the software on one computer. With a Site license it is not necessary to buy individual User licenses from us for each person who will be creating dictation. Instead, your site locally registers and manages the users of the software.

There are also different license classes available for many of our software products. Details of these can be found on the Purchasing Software - More Information web page.

Once you have activated your software license on our website, just enter the license registration and activation code details exactly as they appear on the email into the software's registration window. This is usually accessed from the software's File menu. Please note that the Name, Location and Key information is case sensitive - if you enter your Name or Location or Key incorrectly the registration and activation code will not be accepted.

Registration codes for previous versions of the software will not work on this version. You can purchase an upgrade (at discounted pricing).

After you have registered the program please backup the software folder because the Key is locked to your install. If your hard drive crashes, or you need to upgrade your computer, your Key will not work unless you have restored a full backup of the program you want to register.

If your license registration and activation code is not accepted...

  1. Check you have entered the Name, Location (or Email address if a User license), ID and Key exactly as they appear on the registration.

  2. If the license was purchased a while ago for a previous version of the software you must purchase an upgrade.

  3. If the registration and activation code has been previously entered in a different computer (or the same computer prior to upgrade or hard drive crash) then the only way to use the registration is to restore the full backup made after you registered (see above). Under the Software license Terms the registration and activation code is locked to the physical install. If you did not backup you will need to upgrade the license to the latest version of the software.