MixPad Audio Mixer Technical Support

For post-download technical and related problems

General Support Questions

• Audio File Formats Components Page (download components such as Mp3El for encoding of Mp3 files)
• I cannot access the software's Help under Windows Vista
• I cannot listen to one track while recording another.
• I get the error "Please press the Rec button(s) of the track(s) you want to record and try again." Where is the record button for each track?

Specific Audio File Format Support

• Sound File Formats Overview (General file format information)
• Sound File Formats Technical Support Page (ie. Wav files do not load properly)
• Wave File Compression Codecs Compared

Purchase or Registration Problems

• Registration code has not been received after purchase
• Registration code is not accepted when you enter it
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• Other similar purchase or registration problems...

See also:

• The manual (just press F1 from within the software)
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• None of the above answers my question. Contact Technical Support...