SIP Service Providers - BroadVoice

A popular USA gateway VoIP provider with gateways in most major USA cities.

Notes:

  1. Due to various technical issues with Broadvoice, this provider can only be used with Axon!
  2. You must select a BYOD plan (always the cheapest).
  3. If you restart our software too often and too quickly, you will get temporarily ignored by the BroadVoice servers. This is a mechanism they use to stop multiple devices registering with the one account, but it works just a bit too well. The solution is to close down the software and leave it for about a minute, then start it up again.
  4. Transfers do not currently work for this provider, but if you only want to make basic calls and use on-hold features, then this provider is sufficient for your needs.

Sign Up Here: Broadvoice Signup Page

SIP Configuration Settings:

After you have signed up with broadvoice, log into your account on Broadvoice. Select the Account Tab. On that page under "My Devices" click on "Show Settings". This will show the password, server proxy etc.

Then enter the following details into the software.

Sip Line Settings

SIP Number/Username: [Your BroadVoice Phone Number as shown on Show Settings under "phone_number"]

Password: [Your BroadVoice Password as shown on Show Settings under "auth_password"]. This is NOT the same as the logon password.

SIP Server: sip.broadvoice.com

Advanced SIP Line Settings

Outbound Proxy: BroadVoice have a number of proxy servers located in major cities. We suggest you choose the one closest to you (or the one on your BroadVoice Show Settings page under "proxy_ip"). But if in doubt use this Outbound Proxy proxy.nyc.broadvoice.com.

Disable Call Activity Polling: If you are using Axon, you must check this option.

Prevent odd RTP ports being forwarded: If you are using Axon, you must check this option.