Software Purchasing Frequently Asked Questions
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Is this a question about a particular program (what it does, features or problems or pre-sales)?
Then don't submit your question here. Start here to find the proper product FAQ page.
Have you already purchased?
If you have aleady purchased you probably want to see our Purchase and Registration Support Page.
That page is all about problems with purchasing and support after purchasing.
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Please complete the following form to contact us with questions relating to the purchase process.
Please Note: This form is strictly for pre-purchasing questions.
If you have already purchased and are having difficulties, please see our Problems With Purchasing page.
Please do not use this form for general questions about the program you want to use (please refer here for related FAQ pages). If you misuse the form you will receive a short and often grumpy reply telling you to use the proper form. The person who answers requests from this form knows about purchasing and not the programs themselves. Moreover if you view the proper FAQ page for the software you want chances are your question might already be answered. To find the related FAQ page please click here.
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