How do I ascertain whether SoundTap is recording?

Look for the following sequence of commands in the dark blue background status panel in the lower portion of the main SoundTap window:

1. If recording from a manually-cued source such as a CD (activate Record in SoundTap before Play in playback source)

SoundTap Recorder enabled <--- at the top of the status box (resize window vertically if necessary) ... Recording turned on
Recording input turned on
Player streaming started
Recording file [yyyy-mm-dd hhmmss]
Player streaming stopped
Recording turned off
Recording input turned off

NB: SoundTap goes into record only if there is an audio source in playback

2. If recording from a streaming source(source in playback before Record activated in SoundTap )

SoundTap Recorder enabled
Player streaming started
Recording is off. To record press the button.
Recording turned on
Recording input turned on
Recording file [yyyy-mm-dd hhmmss]
Recording turned off
Recording input turned off

If the above status message sequences appear in the status panel, particularly the Recording file [yyyy-mm-dd hhmmss] message, SoundTap should have made a recording.

To test this, note the yyyy-mm-dd hhmmss in the status message and follow the below checklist:

1. Select Options in the toolbar along the top of the SoundTap window --> SoundTap Settings window opens.
2. In the Recording section, note the path in the Recordings Folder field and whether Output=MP3 or wave.
3. In the Options section, ensure Output is set to the physical sound device. Listen while recording should be ticked.
4. OK to exit the SoundTap Settings window.
5. Select Find and Play in the toolbar --> Find and Play window opens.
6. In Recordings Folder section (bottom of window), the folder path should be the same as that noted in Recordings Folder (if not, select the Use Alternative or Network Recordings folder radio button and use the ... button to open a file dialog to set Recordings Folder by hand).
7. With Recordings Folder correctly set, look for yyyy-mm-dd hhmmss to match that in the status message list in the main SoundTap window.

If the file exists in the list, the recording was successful and SoundTap is configured correctly. If not, please follow the applicable of the two courses of action below:

* If Options --> Output=MP3, change it to wave (aka WAV) and repeat the test recording. If a WAV test recording succeeds where an MP3 test recording fails, download and install mp3el.exe from www.nch.com.au/components then attempt a test recording in MP3 again. If the recording fails again, contact NCH Support.

* If Options --> Output=wave, please ensure your audio playback device is configured to use DirectSound: SoundTap Recorder. If this is so, and recording attempts still fail, contact NCH Support.

Back to SoundTap Streaming Audio Recorder Technical Support