Software Frequently Asked Questions

Contact Us - Sales Product Assistance Section

Are you having a problem using the software? Then don't submit your question here. You should be on the technical support page. This page goes to our sales team (for non-technical questions about what our programs can do). Have you tried the software? Most questions about what the program can do are answered quickly by looking at the program screens. Click on the download button here - it should take less than a minute to install. Is it about purchasing, pricing, upgrades or the activation process? If so you will get a faster response with the form on this page because that page goes directly to our purchasing support staff.

This is for pre-sales questions only about what the program will do and similar questions. Due to the volume of emails we receive we can only provide limited email support for those who have not purchased a support plan.