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  Frequently Asked Questions
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  Problems when Purchasing
  Problems when Registering
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FAQ's: Find common questions and answers about the software application you are interested in. Please click here

Technical Support: Find technical support information for the application(s) you need further information for or may be experiencing difficulties with.
Please click here

Forums: Share your questions, suggestions, and information with other product users and expert guest hosts through our User to User Forums. Please click here

Questions about Purchasing: For general pre-sales questions about purchasing our software, or for difficulties with our purchase page. Please click here.

Problems when
Purchasing and Registering:

For problems relating to purchasing, activation or registering our software, order tracking, corporate sales (purchase orders) or purchases by manual invoice, please click here.

Manual Invoices: To submit information about manual invoice payments please click here.

Refunds: For information on our refund policy including accepted and unaccepted circumstances for refunds, please click here.

Purchase Technical Support
Plans Online:
Choose from our Silver, Gold or Platinum support services to have a qualified technician look at your problem and attempt to solve it. Buy Now.

Manuals and CD's: If you have ordered a printed manual and CD with you license and have not received it please click here.

Not what your looking for?
You may wish to try one of the following links:

  • Main Support page
  • Hardware Support page
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