Switch Sound File Converter Technical Support

After-download technical and related problems

How to...

• Converting format X to format Y and Other Information on File Sizes

Specific Audio File Format Support

• Sound File Formats Technical Support Page (ie. Wav files do not load properly)
• Wave File Compression Codecs Compared
• Why cant I convert iTunes files?

General Support Questions

• Audio File Formats Components Page (download components such as Mp3El for encoding of Mp3 files)
• How do I convert my files to a different folder or drive but still preserve the same folder structure?
• How do I convert to m4b
• I receive an error when trying to convert a playlist.
• Sound File Formats Overview (General file format information)
• Switch wants to connect to the internet, are you collecting information about me?
• Switch will not open / play my file(s) properly
• The file conversion time is taking too long
• When I load files into Switch and FreeDB is selected, no song or artist information is shown

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The manual (just press F1 from within the software)
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• Switch Sound File Converter Forum
• None of the above answers my question. Contact Technical Support...