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I am experiencing delays or stuttering when talking

The quality of the audio is affected by:

  • The quality and speed of your internet connection.
  • Other programs on your computer or network hogging network usage.
  • Your ISP (some ISPs are poor for connection latency).
  • The quality of the connection and equipment on the other side of the call.
Solutions are:
  • Change ISP or get a faster internet connection.
  • Use a different "Quality / Bandwidth" setting using the Express Talk Settings. Adjustments could be made on either side of the call.
  • If the other side is not Express Talk (eg. it is an IP-Phone) select a different preferred codec on that other device if it lets you. GSM 6.10 is recommended codec for lower bandwidth scenarios.
  • If you are making internet-to-internet calls use a service provider who has servers near your. See talk/sip.html for recommended companies.

 

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