Email forward of recordings fails

If you are unable to send messages by email:

First check your Email Settings.

If you have email problems when using MAPI:

1. Do you have MAPI compliant email software installed? Eudora, Netscape Mail, Lotus Notes and Outlook(*) are MAPI compliant. If you do not have MAPI software installed, simply download and install the free version of Eudora from tucows.com.
2. Have you setup your email software as the default MAPI server? In Eudora use Tools / Advanced / MAPI / Always. In Outlook use Tools / Options / Make Default.
3. *Outlook Problems: Some versions of Outlook cause problems because the automated send feature is disabled or it prompts you every time it needs to send a message (which defeats the purpose of automated email!). The easiest solution to this problem is to simply download the free version of Eudora from tucows.com. You will still be able to use Outlook as your main email application but you can setup Eudora simply for sending automated mail.

If you have any of the above problems you should consider using the Internal Simple SMTP.

If you have email problems when using Internal Simple SMTP:

1. Have you entered your ISP SMTP mailhost server using the Email Settings button on Mailbox Properties?
2. If you receive an error message when attempting to send mail with SMTP your server may require authentication (ie. username and password) to send email. Use the format smtp.yourmailhost.com:username:password for the mailhost.

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