Web Dictate Technical Support

After-download technical and related problems

General Support Questions

• I cannot register WebDictate with my single user licence for your dictation software
• Problems when connecting to an FTP server
• Web Dictate Recording Page does not load properly
• Web Dictate users can see each other's dictations
• When I click the 'New Dictation' button a new window opens containing a box with an "x" in it

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The manual (just press F1 from within the software)
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• None of the above answers my question. Contact Technical Support...