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What hardware do I need to have to use Dial Dictate?
You must have a Windows PC computer (Windows 95 or later) and a voice modem with TAPI compliant wave drivers. Dial Dictate can also be used with professional telephony cards if they are TAPI compliant.
Is my modem a voice modem? If your present modem is a voice modem then you will be told so in the description of the modem, refer to the manual of your modem. Often the wave drivers have not been installed. Go to the Windows Control Panel, double click on Multimedia and pull down the "Audio - Sound Playback" list. Your voice modem should be listed, if it is not listed then voice modem wave drivers have not been installed. See www.nch.com.au/ivm/modems.html for more information about specific modems.
Where can I purchase a voice modem? You can normally purchase this type of modem from your local computer shop. Voice modems vary greatly in quality and if possible you should try to test the modem with Dial Dictate before purchasing. See here for more information about specific modems and a list of online suppliers of voice modems.
Not all modems are automatically installed with modem drivers that are 100% TAPI compliant. Often you need to manually install the drivers that are obtained on the installation disk or obtained from the manufacturer's web-site. You might need some technical support from your local computer shop in finding and installing the drivers.
For multiline or other professional applications you might require a CURL Professional Telephony Board because of their higher quality audio, robustness and multiline support. You can purchase a board online using the Telephony Hardware Purchase Link.
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