I have tried to activate the customized play banner on my computer but my banner is not showing

This option is only available if you have purchased a license for BroadWave Professional, and have entered the license registration and activation code (Name – Location – ID - Key) into the software’s registration window.

You must give the full pathname to the .jpg banner file that you want to used with Windows Media Player. This file must be a local file on the computer that BroadWave is installed on.

If BroadWave is registered okay, and the full file pathname has been used, try moving your banner .jpg file into the actual BroadWave program directory "C:\Program Files\NCH Swift Sound\BroadWave\".