Unable to record messages or musicIf you have difficulty recording messages or music check that: * The microphone/CD is plugged into the correct socket of the sound card; * The correct sound card (Wave In device) is enabled and selected when you open the record box; and, * The mixer settings for the sound card Record Mixer is set to record from the Microphone/CD. To access the Record Mixer double click on the speaker icon on the task bar then select Options/Properties/Recording/OK. Back to IMS Telephone On-Hold Player Technical Support |