IMS Telephone On-Hold Player Technical Support

After-download technical and related problems

How to...

• How to access the manual?
• How to adjust output volume in IMS?
• How to Backup/Restore IMS?

General Support Questions

• Configuring IMS with Axon
• I cannot access the software's Help under Windows Vista
• No sound plays on hold
• Sound volume is too low
• Unable to record messages or music

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual, accessed from within the program
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• IMS Telephone On-Hold Player Forum
• None of the above answers my question. Contact Technical Support...