IMS Telephone On-Hold Player Technical Support

After-download technical and related problems

General Support Questions

• Configuring IMS with Axon
• I cannot access the software's Help under Windows Vista
• No sound plays on hold
• Sound volume is too low
• The audio quality is poor
• The audio quality seems "essy"
• Unable to record messages or music

Purchase or Registration Problems

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The manual (just press F1 from within the software)
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• IMS Telephone On-Hold Player Forum
• None of the above answers my question. Contact Technical Support...