NCH Software Home
Home | Download | Support | Products | SiteMap

Can IMS be used in conjunction with IVM?

If your office has a PBX (a telephone system) then Yes.  Run IMS on the same computer as IVM.   Connect the Sound Card Speaker output to the MOH port on your office PBX.   Calls will then be played on-hold messages when on-hold or being transferred.

If your are connecting to phone lines directly, you can create pseudo-on-hold by creating an OGM with "on-hold messages" and follow the instructions under the "How To Guide" of IVM Help: "How to Pick-up Call using Same Line (pseudo-transfer)".

You cannot have on-hold messages or music while a call is being transferred on an outside line (the caller is in the hands of the telephone company).


Try IMS Telephone On-Hold Player
Download IMS Telephone On-Hold Player free. Seeing and using the software first hand can answer most questions

Download Now

Top Product Categories

Sound Recording Software
Audio Software
Dictation Software
Video Software

Most Popular Programs

WavePad Sound Editor
Switch Sound File Converter
Express Burn Disc Burning Software
Prism Video File Converter
RecordPad Sound Recorder

Top | Back to IMS Telephone On-Hold Player | Privacy | Legal | Home
© NCH Software