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Does your Sipgate service provide Caller-ID with name service?
Many VOIP services will offer free Caller-ID services, but will not provide Caller Names.
This is due to the fact that the service provider usually has to pay for access to a CNAME database (for Caller Name Lookups), which is typically charged on a pay-per-call basis.
In order to save money, many providers don't offer name services or charge extra for them.
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