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Pocket Dictate Technical Support
For all post-download related problemsSolutions to Common Problems
When I install Pocket Dictate it reports that it is incompatible with the operating system on my Pocket PC, and that it may not run correctly
I get a Sharing Violation when I try to upgrade Pocket Dictate to a later version
Pocket Dictate does not start recording when I hold in the Record button
P. When I install Pocket Dictate it reports that it is incompatible with the operating system on my Pocket PC, and that it may not run correctlyPocket Dictate was originally written for Windows Mobile 3.0 and the installer does not recognise later versions of Windows Mobile and this causes the message to be displayed.
We have not found any issues with running Pocket Dictate on any version of Windows Mobile. So you can safely ignore the message.
P. I get a Sharing Violation when I try to upgrade Pocket Dictate to a later versionPocket Dictate is still running in memory on your device. You must exit the program either by doing a Soft Reset or by:
Other QuestionsIf none of the above answers your queries please download the software and try it - nothing is better than seeing the software in action. The help files also offer comprehensive information regarding each of the software.
Also, try the Pocket Dictate Discussion Forum. You can read questions posted by others and if not covered post your own question. We review the posts and reply (if necessary). We encourage other users who may have encountered similar issues to post a reply if they have found the solution.
If you have bought a license without a support plan we encourage you to use the forums. Or you may wish to purchase a support plan to receive more comprehensive and on-going support www.nch.com.au/support.
Do to the volume of emails we receive we can only provide limited email support for those who have not purchased a support plan.
If none of the methods above answers your query, please complete the following form to contact us:
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