Manage Your Subscriptions

How to Manage Your NCH Software Subscriptions

Manage your subscription if you paid with PayPal

How to cancel your subscription through PayPal:
  1. Log in to your PayPal account.
  2. Click the Settings icon next to "Log out".
  3. Click the Payments tab.
  4. Click Manage pre-approved payments.
  5. Click "NCH Software" from the list of merchant names.
  6. Next to "Status", click Cancel, then click Yes to confirm that you want to cancel the Billing Agreement.
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Manage your subscription if you paid by credit card

Please contact our support team to manage your subscription:
 Your Email Address:
 Software Name:
  e.g., WavePad
 Other info:
Forgot the email address used for your subscription purchase? Enter any other information to help the support team find your account, such as your name.
 Subscription Question:
Include a clear description of the problem. If you received an error code, please include the exact text of the error code. If you have activation or registration keys, please copy and paste them here.

All you have to do is provide the information and we will cancel this subscription immediately, or we’ll write back if we need additional information.

Not sure of your subscription status, or whether you used PayPal or credit card? Click here to go to the subscription lookup page.