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Call Recording Hardware

From AltoEdge Hardware

We offer a number of different call recording adapters suitable for telephone call recording. Use the table below to help you decide which adapter is right for you.

A Direct Line call recording adapter connects directly to any analog phone line with the standard modular socket (RJ12).

A Handset Connector call recording adapter sits 'in' the cable between your telephone and the handset. This adapter would be suitable for IP Phones

The VRS Recording System supports a number of different hardware setups for recording phone calls, including the use of call recording adapters. For a step by step guide to setting up your system to record phone calls, please see our call recording scenarios page.

Call Recording Adapters:
Availability:
Direct Line by VEC
CRVECLRX37C
USA and Canada only.
Handset Connector by VEC
CRVECLRX35
USA and Canada only.
Direct Line by TRI
CRTRIRLC
Europe, Australia and Worldwide
Handset Connector by TRI
CRTRIRADP
Europe, Australia and Worldwide
USB Handset Connector by TRI
CRTRIRADPUSB
Europe, Australia and Worldwide
USB Call / Announce Handset Connector by TRI
CRTRIRADPUSBCA
Europe, Australia and Worldwide

Adapter Options


VEC Direct Line
VEC Handset Connector
TRI Direct Line
TRI Handset Connector
Technical Support
Setup Guides

Other Hardware Options


Dictation Controllers
FXO Adapters
Headsets
IP Phones
Microphones
Telephony Cards
Transcription Pedals
USB Phones
All Hardware Options

Call Recording Options


Voice Recorders
Phone Recorders
Personal phone recorder
Caller ID display system
On-hold messages player
Phone answering machine
Voice mail system
Call attendant software
Interactive Voice Response
Direct PSTN Line
Call Recording Adapter by VEC
CRVECLRX37C
This device is used to connect a telephone line to your PC to record telephone conversations. For a more detailed look at how you would set up your system to record phone calls, see our Call Recording Scenarios page. These adapters can also be used with the VRS and TRx call recording software. See Telephone Recording Software for more information on these call recording applications.

*Note: This adapter will not work with digital lines or PBX extensions. Digital lines and PBX extensions require a handset based connector (see below).

Features:
  • Connects directly to an analog (ie. PSTN/POTS) line.
  • Very good quality audio.
  • Designed for computer based Call Recording.
  • Approved for use in the USA (FCC) and Canada.
Specifications and Requirements

  • Telephone Input: Modular RJ11 Socket for Analog PSTN lines
  • Recording Output: 3.5 mm mono plug (suitable for almost all PCs)
  • 10 foot cable
 


Handset Model
Call Recording Adapter by VEC
CRVECLRX35
This device is used to connect your telephone handset to your PC to record telephone conversations. This adapter is suitable for digital lines, IP Phones or PBX extensions. For a more detailed look at how you would set up to record phone calls, see our call recording scenarios page. These adapters can also be used with the VRS and TRx call recording software. See our telephone recording software for more information on these call recording applications.

Features:
  • Connects to the handset rather than the line so it can be used on digital phone lines, IP Phones and digital PBX systems.
  • Very good quality audio.
  • Designed for computer based Call Recording.
  • Approved for use in the USA (FCC) and Canada.
Specifications and Requirements
  • Telephone Input: Handset with a 4 Wire RJ12 Modular Socket
  • Recording Output: 3.5 mm mono plug (suitable for almost all PCs)
  • 10 foot cable
 


Direct PSTN Line
Call Recording Adapter TRI
CRTRIRLC
This device is used to connect a telephone line to your PC or Mac OS X to record telephone conversations. For a more detailed look at how you would set up your system to record phone calls, see our Call Recording Scenarios page. These adapters can also be used with the VRS and TRx call recording software. See Telephone Recording Software for more information on these call recording applications.

*Note: This adapter will not work with digital lines or PBX extensions. Digital lines and PBX extensions require a handset based connector (see below).
Features:
  • Connects directly to an analog (ie. PSTN/POTS) line.
  • Very good quality audio (a top line transformer is used with anticlipping technology).
  • Designed for computer based Call Recording.
  • Approved for use in Australia (ACMA) and Europe (CE).
Specifications and Requirements
  • Telephone Input: Modular Socket (RJ12) for Analog PSTN lines
  • Recording Output: 3.5 mm stereo plug, with 500mm cable
  • Safety Isolation: 3000V

 


Handset Model
Call Recording Adapter TRI
CRTRIRADP
This device is used to connect your telephone handset to your PC or Mac OS X to record telephone conversations. This adapter is suitable for digital lines, IP Phones or PBX extensions. For a more detailed look at how you would set up to record phone calls, see our call recording scenarios page. These adapters can also be used with the VRS and TRx call recording software. See our telephone recording software for more information on these call recording applications.

Features:
  • Connects to the handset rather than the line so it can be used on digital phone lines and systems as well as IP Phones.
  • Very good quality audio (a top line transformer is used with anticlipping technology).
  • Designed for computer based Call Recording.
  • Selector switch for different Telephone handset wiring.
  • Approved for use in Australia (ACMA) and Europe (CE).
Specifications and Requirements
  • Telephone Input: Handset with a 4 Wire RJ11 Modular Socket
  • Recording Output: 3.5 mm stereo plug, with 500mm cable
  • Safety Isolation: 3000V

 


USB Handset Model
Call Recording Adapter TRI
CRTRIRADPUSB
This device is used to connect your telephone handset to your PC or Mac OS X via USB, to record telephone conversations. The USB Device is recommended for users who do not have a high quality sound card or the sound card is being used for other purposes.

For a more detailed look at how you would set up to record phone calls, see our call recording scenarios page. These adapters can also be used with the VRS and TRx call recording software. See our telephone recording software for more information on these call recording applications.

Features:
  • Connects to the handset rather than the line so it can be used on digital or analogue phone lines and systems as well as IP Phones.
  • Very good quality audio (a top line transformer is used with anticlipping technology).
  • Does not require batteries or Plug Pack, powered from USB.
  • Designed for PC (Windows 2000/ME/XP) and Mac OS-X based Call Recording.
  • USB cable included.
  • LED indicator to show, correct selector switch position, USB connection and record status.
  • Selector switch for different Telephone handset wiring.
  • Approved for use in Australia (ACMA).
Specifications and Requirements
  • Telephone Input: Handset with a 4 Wire RJ11 Modular Socket
  • Windows 2000 (service Pack 2), XP (Service Pack 3), Mac OS-X
  • USB Port
  • Safety Isolation: 3000V

 


USB Call / Announce Handset Model
Call Recording Adapter TRI
CRTRIRADPUSBCA
This device is used to connect your telephone handset to your PC or Mac OS X via USB, to record telephone conversations. It is similar to the above USB telephone recording adapter, but enables pre-recorded announcements to be played to the telephone line, such as "..this call will be recorded".

The Record/Announce Adapter is recommended for customers that are legally required to announce that the call is being recorded for security or quality purposes.

For a more detailed look at how you would set up to record phone calls, see our call recording scenarios page. These adapters can also be used with the VRS and TRx call recording software. See our telephone recording software for more information on these call recording applications.

Features:
  • Connects to the handset rather than the line so it can be used on digital or analogue phone lines and systems as well as IP Phones.
  • Allows recorded announcement or tone to be played over the phone line while recording.
  • Very good quality audio (a top line transformer is used with anticlipping technology).
  • Does not require batteries or Plug Pack, powered from USB.
  • Designed for PC (Windows 2000/ME/XP) and Mac OS-X based Call Recording.
  • USB cable included.
  • LED indicator to show, correct selector switch position, USB connection and record status.
  • Selector switch for different Telephone handset wiring.
  • Approved for use in Australia (ACMA)
Specifications and Requirements
  • Telephone Input: Handset with a 4 Wire RJ11 Modular Socket
  • Windows 2000 (service Pack 2), XP (Service Pack 3), Mac OS-X
  • USB Port
  • Safety Isolation: 3000V

 

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