Phone Recording Software
Software and Hardware Options for Recording Telephone Calls
Download software to record telephone calls. NCH Software has created a range of call recording programs to suit a range of needs from call center logging to simple single line recording. Select from the programs below and download the application that suits your call recording requirements. For more information on call recording hardware options see the bottom of this page.
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VRS Recording System is a multi channel voice recording application for Windows and Linux computers typically used for multiple line telephone recording, radio station logging or control room recording. The VRS records 1 to 64 audio channels simultaneously with voice activation for phone call recording if required. Features include signal processing, automatic level control and advanced audio compression.
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TRx Call Recorder is a single line telephone recorder program for Windows and Mac OS X. TRx allows you to manually record telephone calls on a phone line connected to a voice modem, call recording adapter or professional telephony card. TRx also works as a caller number ID display system and lets you put calls on-hold (and plays on-hold music and messages).
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IVM Answering Attendant is call attendant and interactive voice response (IVR) and voice mail program. Use this software to create a sophisticated automated telephone menu or voice mail like systems to record messages on the phone.
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How To Set Up Your Computer To Record Phone Calls
Setting up computer telephone recording is easy. Simply download the correct telephone recording system software by following the links above. If you don't have the suitable hardware to connect to the phone lines already, you can order the telephone connectors online (see below).
If you are in doubt about which NCH Software program is most suitable we recommend you just download the software and try them out. You don't have to purchase to download and trial the program and it takes less than a couple of minutes to download and install each program.
For a step by step guide to setting up your system to record phone calls, including helpful diagrams, please see our Call Recording Scenarios page.
To decide what call recorder software is right for you, you need to know:
- How many lines do you want to record? For example the TRx only records a single line. VRS can record up to 64 on one computer.
- Do you want to record all calls automatically or record specific calls manually? VRS is more suitable for automatic recording. Both TRx and VRS can be used manually.
- Where you want the recording to be done at a remote server or at the workstation near the phone? VRS runs on a central server but can be controlled over the network. TRx is usually installed on each computer.
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Phone Line Connection Hardware Options
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Professional Telephony Boards with 2, 4, 8 or 16 analog ports per PCI card. These are suitable for multi-line professional recording applications. They cost a little more than the other 3 hardware options but are more popular for business customers because they offer a turn-key single card solution.
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Professional USB Telephony Device with 2 or 4 analog ports per device. These are suitable for multi-line professional recording applications. Multiple devices can be installed in the same PC (subject to USB port availability) and are an excellent choice for small businesses with a small multi-line setup.
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Handset Connectors are suitable where you need to record a phone system (PBX) extension or a digital line. They connect 'inline' between the phone handset telephone itself (RJ12 sockets) with a lead to the computer's sound input socket.
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Direct Line Connectors are suitable if you want to connect VRS or TRx to a ordinary analog phone line (PSTN). They connect between the phone line (RJ11 socket) and the computer's sound input socket.
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Phone Recording Hardware Options Guide
You might already have the required hardware (say a voice modem for 1 line with TRx) but if you don't, or you need professional quality telephone interface adapters, you can order them online from AltoEdge with worldwide shipping available.
If you do not yet have the correct hardware you can still download the software now and see if it might be suitable. You do not have to buy anything to download and try it. Just click on one of the download links above.
For a step by step guide to setting up your system to record phone calls, please see our Call Recording Scenarios page.
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