Phone Recording Software
Software to Record Telephone Calls on PC & Mac
Download software to record telephone conversations using a computer. NCH Software has call recorder applications to suit business, call center and home call recording requirements. Select one of the programs below and be ready to record phone calls in just minutes.
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- Corporate server based recording solution
- Record up to 64 phone lines on each computer
- Live monitoring for quality control
Designed to record multiple telephone lines automatically on a server 24 hours a day 7 days a week; recording up to 64 calls simultaneously on one computer. Features include signal processing for enhanced audio quality, advanced audio compression, powerful search tools, remote monitoring for quality assurance and all other features required for a robust corporate call recording solution.
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- Manual recording of one phone line
- Suitable for home or business
- Records on the users' computer
A single line telephone recorder program for Windows, Pocket PC and Mac OS X. Manually record telephone calls on a phone line connected to a voice modem, call recording adapter or professional telephony card directly at the computer where the call takes place.
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- Automated message recording
- Voicemail based solution
- Inbound or outbound calls
IVM is an interactive voice response (IVR) and voice mail program that can be used to create a sophisticated automated telephone menu, auto attendant or voice mail like systems to record phone messages, also capable of loggin key press in an ivr call flow for automated surveys that can capture additional information.
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- Record VoIP phone calls on demand
- Suitable for home or business use
- Use with any VoIP SIP gateway provider
The Express Talk softphone has many practical features designed specifically for business users, including call recording, call conferencing, the ability to transfer calls, a push to talk intercom, do not disturb mode, multiple line configuration and more.
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How To Set Up Your Computer To Record Phone Calls
Setting up computer telephone recording is easy. Simply download the telephone recording system software that best fits your needs using one of the links above. If you don't have the hardware you need to connect to the phone lines already, you can order the telephone connectors online.
To decide what call recorder software is right for you, you need to know:
- How many lines do you want to record?
For example the TRx only records a single line. VRS can record up to 64 on one computer.
- Do you want to record all calls automatically or record specific calls manually?
VRS is more suitable for automatic recording. Both TRx and VRS can be used manually.
- Where you want the recording to be done at a remote server or at the workstation near the phone?
VRS runs on a central server but can be controlled over the network. TRx is usually installed on each computer.
If you are still in doubt about which application is most suitable we recommend you simply download the software and try them out. All of our software has a free 14-day trial period so you can try them out to make sure it does what you need before you make a purchase, and it only takes a couple of minutes to download and install each program.
Phone Line Connection Hardware Options
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Professional Telephony Boards with 2, 4, 8 or 16 analog ports per PCI card. These are suitable for multi-line professional recording applications. They cost a little more than the other 3 hardware options but are more popular for business customers because they offer a turn-key single card solution. More Info
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Professional USB Telephony Device with 2 or 4 analog ports per device. These are suitable for multi-line professional recording applications. Multiple devices can be installed in the same PC (subject to USB port availability) and are an excellent choice for small businesses with a small multi-line setup. More Info
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Handset Connectors are suitable where you need to record a phone system (PBX) extension or a digital line. They connect 'inline' between the phone handset telephone itself (RJ12 sockets) with a lead to the computer's sound input socket. More Info
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Direct Line Connectors are suitable if you want to connect VRS or TRx to a ordinary analog phone line (PSTN). They connect between the phone line (RJ11 socket) and the computer's sound input socket. More Info
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Phone Recording Hardware Options Guide
You might already have the required hardware (say a voice modem for 1 line with TRx) but if you don't, or you need professional quality telephone interface adapters, you can order them online from www.altoedge.com. (worldwide shipping available)
If you do not yet have the correct hardware you can still download the software now and see if it might be suitable. You do not have to buy anything to download and try it. Just click on one of the download links above.
For a step by step guide to setting up your system to record phone calls, please see our Call Recording Scenarios page.
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