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Axon Virtual PBX
Frequently Asked Questions
For all pre-download and sales related questions
General Presales Questions
Does Axon provide reports with call details?
Does NCH Software do system setups?
How is a virtual PBX better than an old-style pbx unit?
Is Axon really free?
Is it possible to install Axon to make the Web Control Panel accessible via web browser anywhere in the world?
Where can I find version information?
Call Functionality
Does Axon support 'Call Conferencing'?
Does Axon support 'Call Transfer'?
Does Axon support 'Do Not Disturb'?
Hardware
Advantages and Disadvantages of VoIP Providers and FXO Devices
How do I know if my IP phone / FXO / FXS / ISDN gateway works with Axon?
How do I setup call recording with VRS using Axon with softphones and/or IP phones?
Is it possible to connect Axon to ISDN lines through an ISDN board and using TAPI?
What do the terms "FXO" and "FXS" mean?
What hardware or services do I need so that people can phone us using a normal phone, and Axon will take their call?
Phone Lines
Can Axon connect to multiple external lines with different numbers for different lines?
Can I use a voice modem to connect to a pstn line?
Does Axon support Caller ID?
How do I connect an ordinary analogue telephone to Axon and use it for VoIP?
How does Axon connect to 'real' phone lines?
How many lines, calls, extensions can Axon handle?
Will IP Phone model ... work with Axon?
Protocols and Codecs
Can Axon be run from a server behind a firewall or router?
Can I make or receive calls from Skype users with Axon?
Does all the VoIP traffic pass thru the Axon server? Or does Axon just handle authentication?
Does Axon support SIP over TLS, UDP, and TCP? Or just UDP?
Does Axon support the H.323 protocol?
Does Axon support the IAX protocol?
What audio compression codecs does Axon support?
What codecs does Axon support?
Related Programs
Can Axon work with DialDictate?
Can Axon work with the IMS On-Hold application?
Can Axon work with the IVM Answering Attendant?
Can Axon work with the Quorum Call Conferencing Server?
Can Axon work with the VRS Call Recording software?
Purchase and Sales Related Questions
How do I purchase the software?
Are volume discounts available for software purchases?
More similar pricing, sales and purchase related questions...
See also:
Technical Support for Axon Virtual PBX
Pricing, Purchasing and the Sales Process
New Feature Suggestions or Feedback
None of the above answers the question. Contact us...