My VEC/VPE foot pedal that I purchased from NCH doesn't work.

If you have purchased a foot pedal from NCH Software or AltoEdge (VCE or VPE) please run the "Foot Pedal Setup Wizard" from Settings in the Express Scribe application.

Alternatively you can find instructions for the installation and connection of VEC and VPE pedals at www.nch.com.au/hardware/setup/pedals.html. Please also refer to the "Connection and Setup" item on Foot Pedal Control on the Express Scribe Help Manual (Help -> Help Contents) if you have not done so already. If you are using Game Port pedals check you have installed game port drivers.   If you do not have specific drivers for your pedals, you will need to install the Windows generic "2 axis, 4 button joystick" device using the Game Controllers item on the Windows Control Panel.

V-Pedals require USB drivers that are provided on the Windows 98/Me/2000/XP CD-ROM.  When the pedals are first plugged in Windows Plug & Play may ask the user to insert their Windows CD-ROM to locate these.  If the user cancels this install process or does not have the Windows CD the pedals will not work when running Express Scribe.  Express Scribe must be rerun after the USB drivers are installed from the Windows CD-ROM.

You must select the correct port (ie. COM, GamePort or VEC USB) from Express Scribe Settings.

A few pedals do not work with Express Scribe.  These are usually proprietary brand pedals that are 'hardcoded' to other software or hardware.  These cannot be used and you may need to purchase alternative pedals.  See www.nch.com.au/scribe/pedals.html for more information.

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