NCH Software Home
Home | Download | Support | Products | SiteMap

I am experiencing delays or stuttering when talking

The quality of the audio is affected by:

  • The quality and speed of your internet connection.
  • Other programs on your computer or network hogging network usage.
  • Your ISP (some ISPs are poor for connection latency).
  • The quality of the connection and equipment on the other side of the call.
Solutions are:
  • Change ISP or get a faster internet connection.
  • Use a different "Quality / Bandwidth" setting using the Express Talk Settings. Adjustments could be made on either side of the call.
  • If the other side is not Express Talk (eg. it is an IP-Phone) select a different preferred codec on that other device if it lets you. GSM 6.10 is recommended codec for lower bandwidth scenarios.
  • If you are making internet-to-internet calls use a service provider who has servers near your. See talk/sip.html for recommended companies.

 

Back to Express Talk Technical Support

Try Express Talk


Download Express Talk free. Seeing and using the software first hand can answer most questions

Download Now

Stay Up-To-Date


Sign Up to Newsletter
NCH Facebook Page
Follow on Twitter
NCH Software Blog
ExpressTalk Forum

Pixillion Image Converter

VideoPad Video Editor

Express Burn Disc Burning Software

MixPad MIDI Editor

DreamPlan Home Design Software

Top Product Categories

Sound Recording Software
Audio Software
Dictation Software
Video Software

Most Popular Programs

WavePad Sound Editor
Switch Sound File Converter
Express Burn Disc Burning Software
Prism Video Converter Express Edition
RecordPad Sound Recorder

Top | Back to Express Talk | Privacy | Legal | Home
© NCH Software