Contact NCH Software

• Presales Questions about our Programs
  For presales questions about what our programs do, please submit your question on the form on the product's "FAQ" page or click here.

• Registration and License Problems
  For issues relating to your software license, see www.nch.com.au/support.

• Technical Support and Problems using our software
  For all technical related questions and problems, see www.nch.com.au/support.

• Accounts and Billing
  If you have questions about a recent online purchase including discrepencies with billing please see www.nch.com.au/support/reg.html for the correct contact form.

• Refunds
  For information on our software and hardware refund policies, please see www.nch.com.au/general/refund.html.

• Software Suggestions
  If you have any suggestions for improvements to NCH software or suggestions for other audio software that you might need, please visit our suggestions page. Many of our software projects have been undertaken after suggestions from users like you.

• Software Development Services
  We also offer custom audio software development services for commercial organisations. Please visit our development page for more information.

• Reseller Enquiries
  If you wish to become a reseller of any NCH Software application made by us, please see www.nch.com.au/reseller.

• Press
  For press related details on our company and software, please see www.nch.com.au/general/press.html.

The reason we do not accept calls from the public that we provide some free programs which have hundreds of thousands of users world wide. When we provide our phone number we are overwhelmed by telephone calls from users.

We provide extensive online and email support systems. These systems track questions, make sure they are answered in time and make sure solutions are most likely where you want them to be. Please use them. You will be surprised how well they work and will probably get much better answers than if you called us.

If you have purchase one of our paid software and selected Platinum support you can have a telephone contact. Please register with support through the standard form. Once we know generally your type of problem your case will be assigned to the best person to help and his direct telephone number will be provided to you.

+61 2 9475 1202

NCH Software Pty Ltd
Level 3, 28 University Avenue
GPO Box 1169
Canberra, ACT 2601
Australia