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Making your Computer Accessible from the Public Internet
A video tutorial series for troubleshooting remote access to server-based applicationsThis is a video tutorial-based resource page for anyone wanting to make their computer accessible to the public Internet.
What you need to do to allow connections to your computer:
Make Your Router Forward Connections to the Computer
Router and NAT configuration by port forwarding
For most people, their NAT router is the biggest stumbling block to getting connections to their server-based application. This tutorial will teach you why that is the case, and what options there are for getting around it, including UPnP and port forwarding. Read the video text here.
Set Up Your Firewall So It Does Not Block Connections
Configuring your system and third-party firewalls
It is a firewall's job to question any incoming request to your computer. Therefore, it is up to you to tell your firewall which requests are legitimate. This tutorial will remind you where all your firewalls are, and will give basic instructions on how to create exceptions for your application in those firewalls. More detailed firewall resources are listed below. Read the video text here.
For Windows OS Firewalls:
Below are links to several personal firewall applications. While it is clearly not a comprehensive list, you can find many resources online by searching the firewall's website and checking their support files or contacting them directly for help creating a rule.
Address and Connect to Your PC
Handling static and dynamic IPs, and domain namesDo you know how often your IP address changes? If you don't know the answer, you need to find out. The answer should be never—if you want your server-based application to receive connections. This tutorial explains what a static IP is, and how to get one. Read the video text here.
Some VoIP applications use a method called STUN to keep a line of connection open. This tutorial explains what STUN is, and how much control you have over it. Read the video text here.
Hairpinning Issues with STUN Note that sometimes when testing your IP from within your network you may not be able to connect to it. This just means your router does not 'hairpin' packets. To connect to the server from within your own network you need to use the private IP address (and private port) of that server. From outside the network though (i.e. across the Internet) you can use your public IP address (and public port) to access it.
Server-based Software Topics
Router Issues & Port Forwarding
Glossary of Terms
This page applies to:
BroadCam Video Streaming
BroadWave Audio Streaming
Express Invoice Invoicing
Express Accounts Accounting
Express Delegate Dictation Manager
Axon VoIP Based PBX
Express Talk VoIP Softphone
FlexiServer Staff Management
Inventoria Stock Control
IMS On-Hold Message Player
IVM Answering Attendant
Quorum Audio Conferencing
WebDictate Internet Dictation
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