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Golden Records Vinyl to CD Converter
Technical Support
After-download technical and related problems
General Support Questions
Error: No Audio Detected
I can't hear anything while recording?
I get the message "File conversion failed: could not create sink file"
I receive the message "Stopped recording due to lengthy silence" when I attempt to record.
My recording file cannot be located.
When recording from the turntable the recording quality is 'tinny'.
Where are my Tracks stored?
Burning
I receive the message "The disk type being burned is a CD and you have loaded a DVD. Please insert an appropriate disk".
How to...
Setup to record using Golden Records
Specific Audio File Format Support
Audio File Formats Components Page
Sound File Formats Overview
Sound File Formats Technical Support Page
Wave File Compression Codecs Compared
Purchase or Registration Problems
Registration code has not been received
Registration code is not accepted on first installation
Registration code not accepted after software reinstallation
Requests for refunds and returns
More purchase, registration or related problems...
See also:
The manual (just press F1 from within the software)
Frequently Asked Questions (for all pre-download, features and sales questions)
Problems when Purchasing or Attempting to Register
Report a Bug or Defect
New Feature Suggestions or Feedback
Golden Records Vinyl to CD Converter Forum
None of the above answers my question. Contact Technical Support...