Upgrading the DialDictate software from version 3.xx to version 4.xx

Upgrading from an older version of DialDictate to the latest version is more complex than it has been in the past. The reason for this is that the latest version has changed the location where it stores its data.

DialDictate 3.xx and earlier used the following folders: C:\Program Files\NCH Swift Sound\DialDictate.
DialDictate 3.xx uses: C:\Program Files\NCH Swift Sound\DialDictate and C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\ DialDictate

The aim is to copy all files from the old folder to the new one.

Before upgrading

  1. Find your old ddsetup.exe file and rename it with the correct version name - for example ddsetup302.exe.
  2. Backup the folder C:\Program Files\NCH Swift Sound\ DialDictate just in case you want to restore the old version.
  3. Find and print out your old registration(s) (name, location, id and key).

How to Upgrade

  1. Download the new version from our website and run the setup file.
  2. Exit DialDictate
  3. Using Windows Explorer copy all the files and folders the file C:\Program Files\NCH Swift Sound\IVM to C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\ DialDictate. This is required to take your settings across. If you cannot find the above folder then modify the setting in Tools//folder options.
  4. Run DialDictate
  5. Test your setup.

Will a further Payment be required?

If you purchased version 3.* within the last 6 months you do not need to purchase an upgrade. If it was more than 6 months ago you might have to upgrade (it depends on your ID). Upgrade pricing is at www.nch.com.au/upgrade.

You will receive 14 days free trial on the new version . At the end of that period you will be required to decide whether an upgrade is warranted.

How to revert to the old version

There are two options:
  1. Run you original setup file ( for example ddsetup240.exe ) or
  2. Copy the backed-up folder back into C:\Program Files\NCH Swift Sound\ DialDictate

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