Axon Agent

Predictive Dialer for Outbound Calling Campaigns

Axon Agent is designed as an add-on for our Axon Virtual PBX, allowing call center agents to take advantage of Axon's auto-dialer functionality and place calls for telephone dialing campaigns.

Typical Applications

• Small Outbound Call Centers
• Service Centers Contacting Customers
• Reaching out to Political Constituents
• Charities Placing Calls to Donors

How it Works

See more Axon Agent screenshots

Features

• Make outbound calls to a list of numbers on a dialing campaign
• Put calls on hold and play on-hold music using IMS On-Hold Player
• Supports call transfers and forwarding
  (must be logged in to Axon to use this feature)
• Record any conversation made through the Axon Agent
• Can be used with a headset, a microphone and speakers, or the Express USB phone device
• Setup multiple instances on a network and integrate them using Axon Virtual PBX Software to operate an outbound call center*

* Axon Enterprise license for multiple simultaneous calling agents

System Requirements

• Windows 2000/XP/2003/Vista/2008 and Windows 7
• Computer network (any IP network)
• Broadband Internet for external VoIP lines