Axon Agent is designed as an add-on for our Axon Virtual PBX, allowing call center agents to take advantage of Axon's auto-dialer functionality and place calls for telephone dialing campaigns.
Typical Applications
Small Outbound Call Centers
Service Centers Contacting Customers
Reaching out to Political Constituents
Charities Placing Calls to Donors
How it Works
From the Axon Web Control Panel you can create Agents, Calling Lists and Campaigns. Campaigns consist of a calling list and a script for the calling agent to follow. While the campaign is actively being carried out, Axon Agent will manage which calls have been completed, allowing additional agents to join a campaign at any time without fear of multiple agents making redundant calls.
