Express Burn Support

Express Burn Disc Burning Software Technical Support

After-download technical and related problems

General Support Questions

• Drive or Media not recognized
• Express Burn fails every time I attempt to burn a CD/DVD
• How do I know if my drive is the problem?
• I am seeing an error which says Magcore.dll not found when adding a video file.
• My session crashes when I try to burn a video DVD
• Why doesn't the disc I burnt play in my player?

How to...

• Can I burn a movie edited with VideoPad and retain chapters when using Express Burn?
• How do I change the space between tracks on an Audio CD?
• How do I create a disc menu with Express Burn?
• How do I save a project once I have finished adding all the files but I am not ready to burn it?
• How do I set the CD-TEXT option in Express Burn?
• How do I unistall Express Burn from my computer?

Purchase or Registration Problems Plus

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• Express Burn Disc Burning Software Forum
• None of the above answers my question. Contact Technical Support...