| |
Where calls are recorded from |
Where calls are tapped from |
Recommended Users |
| Using Express Talk and the VRS Recording System See this Setup Guide >>> |
Users Computer |
The end of the line
(best quality) |
Users who do not want IP phones on their network and would prefer the network users be "tethered" to a computer in order to make phone calls, or Administrators who are fussy about maintaining optimal phone call quality. |
| Using a different softphone with Axon Virtual PBX and VRS See this Setup Guide >>> |
Network Computer |
The middle of the line
(good quality) |
Users who prefer to retain their existing softphone solution and who prefer the network users be "tethered" to a computer in order to make phone calls, or Administrators who are willing to compromise a certain amount of phone call quality for the benefit of having full control over the call recordings. |
| Using a different softphone with SoundTap Recorder See this Setup Guide >>> |
Users Computer |
The end of the line
(best quality) |
User who prefer to retain their existing soft phone solution and not install extra software on their server machine, or Administrators who are fussy about maintaining optimal phone call quality. |
| Using an IP Phone with Axon and VRS Recording System See this Setup Guide >>> |
Network Computer |
The middle of the line
(good quality) |
Users who have IP phones rolled out on their network and would find it difficult to change to a softphone/USB phone solution, or Administrators who are willing to compromise a certain amount of phone call quality for the benefit of having full control over the call recordings. |
| Using an IP Phone with a call recording adapter and VRS See this Setup Guide >>> |
Users Computer |
The end of the line
(best quality) |
Users who either have already purchased handset-based call recording adapters or who prefer users of the IP phones be "tethered" to a computer in order to make phone calls and want to record multiple phone lines. |
| Using an IP Phone with a call recording adapter and TRx See this Setup Guide >>> |
Users Computer |
The end of the line
(best quality) |
Users who either have already purchased handset-based call recording adapters or who prefer users of the IP phones be "tethered" to a computer in order to make phone calls and want to record a single phone line. |
