IVM IVR Software
Interactive Voice Response Software for Windows
IVM is a telephone interactive voice response (IVR) program for Windows and Linux. This software lets
you create an effective info-line, audiotext, or automated phone system solution for your business.
Callers navigate menus and prompts by pressing numbers on their telephone. Menu commands can record
and replay messages, transfer calls and perform a number of other functions.
Typical Applications
- Telephone information lines, hotline or audiotext type systems.
- Auto attendant, uses number menus to transfer and direct calls.
- Computer Telephony Integration (cti software applications).
- Use the number entry features linked to a database for inbound or outbound telephone surveys.
- Voicemail, route calls to any number of voicemail mailboxes you need.
- Credit card telephone account payment.
- Automatic outbound call message systems.
- Fax on demand systems.
|
|
|
Setting up a system is easy. Download this auto attendant software and install it on any Windows or Linux PC. For professional or multiline installations we recommend a telephony board to connect to the phone line(s). For home single line use a voice modem in the PC may be sufficient. VoIP services can be used to receive calls directly via the Internet without any special hardware.
|
 More Screenshots >> |
|
Features
- Multiple telephone line support (1 - 64 lines simultaneously).
- Visual display for menu setup with drag and drop functionality.
- Call key select menus and ability for caller to enter numbers (data entry).
- Unlimited out-going messages and menus.
- Fully programmable setup with examples and free plugins available for typical applications.
- Can automatically link to other programs with plugins.
- Call transfer (subject to your phone company or PBX features).
- Remote Access (listen to messages by dialing-in).
- Call simulator is included so you can test your systems off-line.
- Unlimited voice mail boxes.
- Fully Supports VoIP connections using the SIP protocol. More information on VoIP here
- Text-to-Speech voice synthesis as an alternative to recording or importing audio files.
- Automatic outbound call system.
- Free professionally voiced greetings included.
- Additional features available with Free Plugins.
|
System Requirements
- Windows 95/NT4/98/2000/Me/XP/2003/Vista.
- Linux
- To link to phone lines one of the following:
If you intend to use the IVM with a voice modem, please note that there are many voice modems on the market with defective TAPI wave / voice drivers. If you have difficulties with your modem, please see the Trouble-Shooting page of the IVM Help Pages for some solutions to modem driver problems.
Download IVM Software
The Linux and Windows IVR software can be downloaded by clicking on one of the following links. Once downloading is complete, run the file which will automatically setup the software. The online documentation will explain the operation.
|
|
|
