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IVM Answering Machine Software

Phone answering software for Windows PC

IVM is a telephone answering machine program for Windows. Install it on any PC and it works as a state-of-the-art answering machine. This telephone answering software connects to the phone using a standard voice modem, professional telephony board or even directly to a VoIP service.

This software is an effective phone management solution for small to medium businesses. For example, IVM can redirect in-coming calls during office hours and act as a PC answer machine and take messages for a number of voice mail boxes after hours. All calls (including those answered by you) are logged with date, time and caller ID. The recorded messages can be played at any time, forwarded to an email address, accessed via the internet or, if necessary, saved for future reference.

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If you just want to use IVM very simply as a computer answering machine just run the install file on your PC and it will be ready to answer calls. But, when you are ready, you can explore the advanced key response and programming options to create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.

A full list of features of the IVM follows but a quick way to try it out is to download and install now. You don't need to purchase to download and it only takes a couple of minutes to complete the process (click here to install). After you have tested IVM and found it to be suitable, you can purchase a location license (click here to purchase).

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Typical Applications

  • Voicemail (from a single answering message to hundreds of voice mailboxes).
  • In-coming caller ID logger or display.
  • Call attendant using a menu to transfer and direct calls.
  • Telephone information lines.
  • Automated telephone order taking.
  • Automated telephone surveys (using the number entry features linked to a database).
  • Credit card telephone account payment.
  • Automated outbound call dial & message systems.
  • Dial in computer control or information (eg. Dial in to test security alarm or to restart server).
  • Many more telephone related applications.

Features
  • Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
  • Configure and manage a system from a intuitive web control panel.
  • Visual display for menu setup with drag and drop functionality.
  • Multiple telephone line support (1 - 64 lines simultaneously).
  • Automatic message forward by email or upload to internet.
  • Caller ID logging (even if no message is left) and optional on-screen caller ID flash display.
  • Free professionally voiced greetings included.
  • Remote Access (listen to messages by dialing-in) including toll-saver.
  • Fully Supports VoIP connections using the SIP protocol. More information on VoIP here
  • Save in-coming messages as wav files (keep messages for legal/record purposes).
  • Call key select menus and ability for caller to enter numbers.
  • Call transfer (subject to your phone company or PBX features).
  • Automatic hours feature (enter your office hours and it will automatically answer after hours).
  • Unlimited (selectable) out-going messages and menus.
  • Automated outbound calls and messages (for telemarketing, messaging etc.).
  • Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
  • Unlimited (selectable) out-going messages and menus.
  • Highly configurable and flexible.

Phone Answering Software


Features
System Requirements
Download Now
Screenshots
Pricing and Purchase
Outbound Calls
Connection Options
 - Telephony Boards
 - Voice Modems
 - VoIP Services
Plugins
SDK
Discussion Forum
Questions (FAQs)
Technical Support

Velaro Live Help

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System Requirements
  • Windows 2000/XP/2003/Vista/2008 and Windows 7
  • For earlier Windows versions (98, ME) please click here
  • To link to a phone line(s) one of the following:
  • [Optional] Internet Connection [to access remotely and to forward by email]
If you intend to use IVM with a voice modem, please note there are many voice modems on the market with defective TAPI wave / voice drivers. If you have difficulties with your modem, please see the IVM Trouble-Shooting Help page for some solutions to modem driver problems.

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Pricing, Purchase and Registration
IVM can be used for 14 days free. If you intend to use IVM after those 14 days, we ask that you purchase a license for your software (register).

Example Setup IVR Files
A number of example IVR files are included with IVM which can be useful as a starting point when creating your own system. They will give you an example of a basic setup for the particular task. You will still need to take the time to read IVM's manual to be able to modify the IVR Program for your specific requirements.

Plugins
IVM supports "plugins" which can be used within your interactive voice response system. We make free plugins available for a number of applications including loading and saving from databases, automatic emailing or faxing of documents, linking to an http server, connecting to hardware and much more. For more information and to download plugins please see www.nch.com.au/ivm/plugins.html.

 
Useful links

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Questions (FAQs)
Technical Support
Make a suggestion
Report a bug

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