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IVM Answering Machine Software

Phone answering software for Windows PCs

IVM is a telephone answering machine program. Install IVM on any PC to use as a state-of-the-art answering machine. The answering software connects to your phone line using a voice modem, professional telephony board or directly to a VoIP service.

This software is also an effective phone management solution for small to medium businesses. For example, IVM can redirect in-coming calls. All calls are logged with date, time and caller ID. Recorded messages can be played at any time, forwarded to an email address, accessed via the internet or saved for future reference.

If you just want to use IVM very simply as a computer answering machine just run the install file on your PC and it will be ready to answer calls. But, when you are ready, you can explore the advanced key response and programming options to create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.

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Answering Software Features
  • Unlimited voice mail boxes (each with own email forward, internet access page or remote access)
  • Configure and manage a system from a intuitive web control panel
  • Visual display for menu setup with drag and drop functionality
  • Multiple telephone line support (1 - 64 lines simultaneously)
  • Automatic message forward by email or upload to internet
  • Caller ID logging and optional on-screen caller ID flash display
  • Free professionally voiced greetings included
  • Remote Access (listen to messages by dialing-in) including toll-saver
  • Fully Supports VoIP connections using the SIP protocol.
    Find more information about VoIP here
  • Save in-coming messages as wav files (keep messages for legal/record purposes)
  • Call key select menus and ability for caller to enter numbers
  • Call transfer (subject to your phone company or PBX features)
  • Automatic hours feature (enter your office hours and it will automatically answer after hours)
  • Unlimited (selectable) out-going messages and menus
  • Automated outbound calls and messages
  • Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files
  • Unlimited (selectable) out-going messages and menus
  • Highly configurable and flexible

Answering Software


Features
System Requirements
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Screenshots
Pricing and Purchase
Outbound Calls
Connection Options
 - Telephony Boards
 - Voice Modems
 - VoIP Services
Plugins
SDK
Discussion Forum
Questions (FAQs)
Technical Support

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System Requirements
  • Windows 2000/XP/2003/Vista/2008 and Windows 7
  • For earlier Windows versions (98, ME) please click here
  • To link to a phone line(s) one of the following:
  • [Optional] Internet Connection [to access remotely and to forward by email]
If you intend to use IVM with a voice modem, please note there are many voice modems on the market with defective TAPI wave / voice drivers. If you have difficulties with your modem, please see the IVM Trouble-Shooting Help page for some solutions to modem driver problems.

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Example Setup IVR Files
A number of example IVR files are included with IVM which can be useful as a starting point when creating your own system. They will give you an example of a basic setup for the particular task. You will still need to take the time to read IVM's manual to be able to modify the IVR Program for your specific requirements.

Plugins
IVM supports "plugins" which can be used within your interactive voice response system. We make free plugins available for a number of applications including loading and saving from databases, automatic emailing or faxing of documents, linking to an http server, connecting to hardware and much more. For more information and to download plugins please see www.nch.com.au/ivm/plugins.html.

 
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