IVM Answering Attendant Software Complete telephony solution for Windows IVM is a telephone answering machine, voice mail, call attendant, and interactive voice response (IVR) program for Windows. It connects to the phone using a standard voice modem, professional telephony board or even directly to a VoIP service. This software is an effective voicemail, call attendant, info-line, audiotext or autodial solution for small to medium businesses. For example, IVM can redirect in-coming calls during office hours or act as a PC answer machine and take messages for a number of voice mail boxes after hours. All calls (including those answered by you) are logged with date, time and caller ID. The recorded messages can be played at any time, forwarded to an email address, accessed via the internet or, if necessary, saved for future reference.

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A full description of IVM follows but a quick way to try it out is to download and install now. You don't need to purchase to download and it only takes a couple of minutes to complete the process (click here to install). After you have tested IVM and found it to be suitable, you can purchase a location license (click here to purchase).

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Typical Applications Voicemail (from a single answering message to hundreds of voice mailboxes). Call attendant (using the menu call transfer features) to transfer and direct calls. Telephone information lines or AudioText type systems. In-coming caller ID logger or display. Automated telephone order taking. Automated telephone surveys (using the number entry features linked to a database). Credit card telephone account payment. Automated outbound call dial & message systems. Dial in computer control or information (eg. Dial in to test security alarm or to restart server). Many more telephone related applications.

Features

• Multiple telephone line support (1 - 64 lines simultaneously).
• Visual display for menu setup with drag and drop functionality.
• Caller ID logging (even if no message is left) and optional on-screen caller ID flash display.
• Call key select menus and ability for caller to enter numbers.
• Automatic message forward by email or upload to internet.
• Call transfer (subject to your phone company or PBX features).
• Remote Access (listen to messages by dialing-in) including toll-saver.
• Fully Supports VoIP connections using the SIP protocol. More information on VoIP here
• Axon IP PBX auto detection when installed on the same server.
• Save in-coming messages as wav files (keep messages for legal/record purposes).
• Automatic hours feature (enter your office hours and it will automatically answer after hours).
• Unlimited (selectable) out-going messages and menus.
• Call simulator is included so you can test your systems off-line.
• Automated outbound calls and messages (for telemarketing, messaging etc.).
• Unlimited voice mail boxes (each with own email forward, internet access page or remote access).
• Extended message play on key press including support for wav, mp3 and a number of other formats.
• Text-to-Speech voice synthesis as an alternative to recording or importing wav or mp3 files.
• Ability to open files or run other software to process data or report information. Free plugins offer internet and odbc sql connectivity, fax back services, hardware control and more.
• Free professionally voiced greetings included.